On March 31, 2017 we closed the Nintendo DSi Shop after being available on Nintendo DSi and Nintendo DSi XL systems since April 2009. This closure means that users can no longer make purchases in the Nintendo DSi Shop.

How do I contact Nintendo customer support?

1 (800) 255-3700 Nintendo/Customer service

When was the DSi discontinued?

2014

Nintendo DSi
The black Nintendo DSi
Release date Nintendo DSi: November 1, 2008 April 2, 2009 April 3, 2009 April 5, 2009 Decemeber 15, 2009 April 15, 2010 July 26, 2011 Nintendo DSi XL: November 21, 2009 (as Nintendo DSi LL) March 5, 2010 March 28, 2010 April 15, 2010 October 8, 2010 July 26, 2011
Discontinued 2014

Is Nintendo support open?

Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer. Hours of operation are 6 a.m. to 7 p.m., Pacific Time, Monday – Sunday (times subject to change). Please do not send any products to Nintendo without contacting us first.

Does Nintendo have a live chat?

Online Chat Nintendo/Customer service chat

How long does a DSi battery last?

4 hours, 2 minutes Nintendo DSi: 4 hours, 2 minutes. Nintendo DS Lite (Silver): 4 hours, 30 minutes. Nintendo 3DS XL: 4 hours, 32 minutes.

When was Nintendo DSi?

November 21, 2004 Nintendo DS/Dates introduced

Is the DSi region locked?

Nintendo DSi game cards that are only compatible with Nintendo DSi and Nintendo DSi XL (and not Nintendo DS or Nintendo DS Lite) are region locked. This means game cards manufactured for the U.S. market would not work in a system made for another country.

How do I contact Nintendo support?

What’s supported? All Nintendo products and services. In the US or Canada? Call 1 (800) 255-3700. Phone: Closed until 6 a.m. PT. Outside the US or Canada? 1 (855) 548-4693.

How do I contact DSi customer support?

DSI Americas. Software Support. Phone: 1.816.416.7500. Hardware Support. Phone: 1.816.416.7505. DSI EMEA. Software/Hardware. Support Phone: +44.3333055688. DSI Australia & New Zealand.

Where can I find the serial number on the Nintendo DSi?

The serial number can also be found in the battery compartment of the Nintendo DSi, underneath the rechargeable battery pack. For information on how to open the compartment and remove the battery, click here. Close window

How do I turn off Wi-Fi on my Nintendo DSi?

Select SYSTEM SETTINGS from the Nintenod DSi Menu, then select WIRELESS COMMUNICATIONS and OFF to disable this feature. Refer to the separate Nintendo DS Health and Safety Precautions booklet for additional information on hardware and software precautions and maintenance. Playing video games can make your muscles, joints]